OTDA Home → Programs & Services → Home Energy Assistance Program
Home Energy Assistance Program (HEAP)
HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.
HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a furnace repair and/or replacement benefit for households with inoperable heating equipment.
- Regular Benefit
- The HEAP regular benefit component assists low-income New Yorkers with the cost of heating their homes. The Regular Benefit component of the 2009-10 HEAP Program is open effective November 2, 2009.
- Emergency Benefit
- The HEAP emergency benefit component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have the resources available to resolve the emergency. The Emergency HEAP component of the 2009-10 HEAP Program is open effective November 2, 2009.
- Furnace Repair or Replacement
- The HEAP Furnace Repair and Replacement Component is available to help low-income homeowners repair or replace furnaces, boilers, and other direct heating components necessary to keep the home's primary heating source functional. The HEAP Furnace Repair and Replacement Component is open from October 1, 2009 until September 30, 2010.
- Income Guidelines
- 2009-2010 HEAP Gross Monthly Income Guidelines
- How do I apply for HEAP?
- Low-income New Yorkers may apply for HEAP in person, by mail, over the phone, and on the internet.
Questions regarding the HEAP program should be directed to your Local Department of Social Services Office or the NYS HEAP Hotline at 1-800-342-3009.